COVID-19

STATEMENT TO OUR CUSTOMERS

We are committed to supporting our government and the British Public in our fight against COVID-19. Therefore, we feel it necessary to take further steps to safeguard our employees, their families and our NHS.

With Immediate effect, we have requested employees to work from home so that they can follow the Governments Social Distancing Guidelines effectively.

As a result of this we will continue to trade with essential business functionalities in operation, therefore we will be closing our phone lines until further notice so that all enquiries can be handled in an orderly and effective manner.

We have processes in place to continue to respond to all enquiries and we are working with our supply chains to fulfil orders that are placed. Despite these efforts there may be times when lead times and availability of items differ to what is advertised on our website.

May we take the opportunity to thank you for your patience and understanding as we join the fight to supress COVID-19, as always we will continually review our current position and we remain prepared to change our operations instantly based upon our Governments regular updates to advice and guidelines.

Sales & Customer Services – sales@direct2u.co.uk

Product Management & Marketing – marketing@direct2u.co.uk

Finance – accounts@direct2u.co.uk